eStrategy - position your business to take advantage of emerging trends
Strategy, in simple terms, is a process to position your business to take advantage of future opportunities. In all businesses large and small managers make strategic decisions on a day-to-day basis that cover all aspects of their business to ensure that the business can thrive and grow as operating circumstances change. Some strategic matters like finance, marketing, human resources and equipment have a long history and their are many years of business experience to support and backup business managers. Our consultants explained the Internet, its implications for your business and help formulate eStrategy to ensure that your business is not disadvantaged and is not lose competitive edge.
eDevelopment – custom software to meet your real business needs
Software that meets your business needs is a critical component of your IT system. Sometimes, it is more efficient to create software from scratch at exactly meets your requirements. Often however, someone else has already created software that can be configured to also exactly meet your requirements at a fraction of the cost. The development team can assist you with business analysis to identify the business rules that your software will follow and using experienced developers build software to exactly do the job you require. The team also has expertise in identifying existing products including very common applications like Microsoft Excel, Outlook, Sequel and Word or less well-known products like Star office or MySQL and can often modify and configure the existing software to also exactly meet your needs.
eMaintenance – keep your computer systems and staff working happily
Computer systems need maintenance. Just let it as you have your car serviced to ensure efficiency and reliability, you should have your computer systems serviced for the same reasons. Without maintenance computer systems will slowly grind to a halt causing data loss and downtime. The maintenance team, which works either on an hourly rate on demand or under a maintenance agreement will service and maintain your computer systems to ensure they are always operating at their most efficient. Routine tasks include checking backups, ensuring anti-virus and e-mail checking software is working and up-to-date, installing service patches and updates as they are released by offenders, updating drivers for peripherals such as modems and printers and checking hard drives and other hardware to ensure that there are no early indications of failure. The maintenance team also provides a telephone helpdesk facility with remote access support. Remote access allows the team to see your computer screen and even take control of the to solve a problem without coming on to your site. This saves both time and travel expense.
eVOIP – telephone systems over the internet
Voice over the Internet (VOIP) is an effective way to reduce the cost of telephone calls by converting the calls to an Internet signal in transmitting them via the Internet to the called extension. An untimed Voip calls the capital cities in Australia start at about $0.12 to $0.15 a connection. This can create dramatic savings in your phone bill. The technology is now reliable enough and mature enough to be in common use in most businesses and we can assist with installations as simple as a single handset through to 50 extensions using how Asterix PABX solution and a variety of third-party void service providers. The Asterix PABX is a software PABX that runs on its own Linux computer and provides all of the features of a major commercial grade PABX including call queues, ring groups, Digital receptionist, call recording, and all the other features that you might expect. Asterix PABX is a very cost-effective solution for businesses of all sizes and particularly seats businesses with less than 10 handsets. It can also be configured to use existing “ real” telephone lines.
eCommerce – simple easy to use on-line stores
the idea of an online store which is open 20,000 day and doesn't require any sales staff has to be appealing to every retailer. In the mid-19 90s, an online store was an expensive exercise often running the tens of thousands of dollars. In the last 10 years, the cost of an online store has been steadily falling and is now hundreds of dollars rather than thousands of dollars and once set up is easy to maintain and operate. With proper management and strategy, all of the issues as they shared with trading online can be safely managed and even a micro business can have an effective 24-hour online store selling its products and services without any sales staff all day every day.
eMarketing – make your marketing spend work for you online
“Build it, and they will come” seemed to be the catch cry of the Internet age prior to the. crash of 2000. If you have a web site you already know the absolute truth, they only come if they know where it is and if that motivated to find it. Marketing is a critical part of any Internet solution. Like a billboard on the road to Bourke, a web site without users is of no use to you at all. It doesn't matter how amazing the creative content or how spectacular the graphics, if no one seems your web site it will serve no purpose. Out eMarketing team are experts in Internet marketing and can advise, create, commission and implement and the marketing plan to ensure that your web site meets your expectations. They expertise in the search engine optimisation and online paid advertising will ensure that your website is easy to find and that visitors to your web site come there was an expectation of buying goods and services from you. The team has expertise in service marketing for industries like government, legal and real estate end in retail outlets selling all sorts of products. As much as anything, in consultation with our team will ensure that you at least understand how the marketing works and what has to be done to improve the market visibility of your products and services. Once you understand, you are then in a much better position to make a decision about how to better market your Web presence of yourself or to engage consultants to do it for you. You can check out the effectiveness of out eMarketing team very simply. Go to www.google.com.au and search for our principal, “Wayne Bucklar” (with the inverted commas) and you should see many pages relating to Wayne Bucklar with his primary commercial page www.wayne.bucklar.net at the top of the list.
ePortal - easy to use modular web sites at surprisingly little cost
Basic sites are less than $10 per month and allow you to edit and create your web pages with no additional software. Editing is a s simple and see and click. Additional modules can be purchased to upgrade your portal to a full ecommerce store or blog site or a discussion forum. All the power of the biggest and best web sites in the world in a simple to use and easy to edit package for a tiny cost.
eData – data migration, translation, OCR and transcription
Data is often preserved or presented in a format that cannot be utilized in its presentation format and it is necessary to migrate or translate the data from one digital format to another or if in other forms (audio, handwritten or other analog formats) data may need to be digitized either by Optical Character Recognition (OCR) or manual data entry.
Partners, Agencies and Consortium Members
CompatibleIT - Scheduled maintenance and helpdesk for small business
WebCentral - Web Hosting
Pipe Networks - Bandwidth and Data Centres
Consortium Web - Web development, creative and programming
Sugar CRM – Customer Relationship Marketing and Project Management Software
Asterisk – VOIP PABX software
Dot Net Nuke – Portal management and content management Software